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What is TOTP and how does it work?

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TOTP is a form of multi-factor authentication (MFA) that can be used by the organisation. The use of TOTP provides extra security in the use of the FlexWhere application.

Here’s how it works:

  1. Go through the registration process for FlexWhere for Mobile (Android or iOS);
  2. Open the application on your mobile device;
  3. Sign in to the FlexWhere app. The app asks for the authentication code;
  4. Now open the Desktop application of FlexWhere (at the bottom right of the screen on the green puppet);
  5. Select “Show authentication code”;
  6. Fill in the code on your mobile device and confirm;
  7. You can now use the FlexWhere app.

Note: FlexWhere’s TOTP currently only works through FlexWhere for Desktop. Other MFA applications are not supported.

Read also: Why can’t I activate my account?

Read also: How do I turn on TOTP for my organisation?

Updated on 25-02-2022

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