JitBit is the platform that our Support team uses to handle the support tickets. To give you a better understanding of the status of your tickets, you can create an account in JitBit. Here’s how it works.
- In every email you receive from the Support team, there is a link to your ticket, click on it;
- Create an account with JitBit;
- Login to JitBit;
- You can now view all tickets submitted by your organisation.