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How do I add new devices?

Devices can be added in the Control Centre in three ways.

Here’s how it’s done:

  1. Sign into the Control Centre;
  2. On the menu on the left, click “device”;
  3. On the right side of the screen, click the yellow arrow to add a list of devices;
  4. In your files, select the list of devices to be added.

Note: The CSV file that you share must always have the format (“device_id”; “device_type”; “object_id”; “description”). The last two columns are optional in this file. The “description” column can contain up to maximum 255 characters.

Note: The “device_type” in the CSV file should be either ‘desktop’ or ‘laptop’ at this time.

Note: The “object_id” is the unique identifier of the workspot and/or meeting room in FlexWhere. You can find them in the Control Centre on the map.

Note: When a CSV file is imported, new devices are added. Existing devices may be modified.

  1. Sign into the Control Centre;
  2. On the menu on the left, click “device”;
  3. Click the “+” in the device name column;
  4. In the screen that appears, specify what type of device you want to add and what name and description you wish to use;
  5. Click “Add” to add the device.

Tip: You can use the MAC address of a docking station, the name of a laptop, the name of a workspot or the name of a thin/fat client.

If your organisation has a CSV file with devices, you can upload it to the correct location with SFTP. If a CSV file is available at the SFTP location, it will be processed each day in your organisation’s FlexWhere environment.

The SFTP location can be provided by our support team.

Note: The CSV file you provide should always be in the format (“device_id”; “device_type”; “object_id”; “description”). A description is optional here.

Note: When a CSV file is imported, new devices are added. Existing devices may be modified.


Updated on 09-09-2021

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