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How do I download the app?
The FlexWhere application can be downloaded on iOS and Android devices.
Which devices can I use FlexWhere on?
FlexWhere is accessible on the following devices.
How do I activate my mobile account?
To use the FlexWhere app, you must activate the mobile account.
Which versions of FlexWhere are supported?
We only support the two latest versions of FlexWhere. Older versions may work just fine, but we can't guarantee that.
What can I do with the mobile application?
FlexWhere's mobile application has several functionalities available.
How does FlexWhere fit into its own device policy (bring your own device – BYOD)?
FlexWhere can be used on mobile devices and on fixed computers and laptops.
What is TOTP and how does it work?
TOTP is a form of multi-factor authentication (MFA) that can be used by the organisation.
Is it safe to use FlexWhere on private devices?
Using the FlexWhere application on your private device is completely safe.
What email address should I enter in the mobile app?
To use the mobile app, you need to log in with a username.
Why can’t I activate my account?
To use FlexWhere's mobile app, you need to activate your mobile account.
How is the mobile application secured?
FlexWhere uses a security protocol to sign in and verify the user of the app.
Can I book a workspace anonymously?
In FlexWhere it is possible to reserve a workplace without your name being visible.
How can I view my bookings?
When you have made one or more bookings, it is possible to see what your bookings are in an overview.
How do I enter a PIN for logging in to the mobile app?
If your organisation has activated login with a pin code, you must set a pin code.
What should I do if I have forgotten my PIN?
FlexWhere has two options for entering a new pin code.
How do I activate logging in with a PIN for the mobile application?
In FlexWhere it is possible to provide the mobile application with extra security.
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