Ask our support team your question
What roles are there in FlexWhere?
FlexWhere has multiple roles that can be assigned to users.
Which systems can FlexWhere link with?
FlexWhere can link to the most common booking systems.
Why am I getting a 400 or 404 message?
A 404 message can mean several things.
Can I turn off the Covid-19 functionalities?
In connection with Covid-19, functionalities have been added to FlexWhere. Not all of them can be disabled.
What is the structure of FlexWhere?
The structure of FlexWhere is available in a clear overview.
How long does a user have access to FlexWhere if they have been removed from the Active Directory?
The list of users is derived directly from the organisation's Active Directory (AD).
What is my version number?
In order to serve you as well as possible, it is important that we know the version number of FlexWhere you use when you communicate with us.
Where can I find API documentation?
The FlexWhere team has documentation on the available APIs available.
What are the release notes?
The release notes are a summary of the changes that have been made to FlexWhere.
How does JitBit work?
JitBit is the platform that our Support team uses to handle the Support tickets.
How do I create a support ticket?
A question, comment or feature request for the FlexWhere team can be created as a Support ticket.
Why is a laptop user not visible?
A laptop user is not visible in the following cases.
What kind of workspaces are available in FlexWhere?
FlexWhere has six types of workspaces to choose from.
Why have users disappeared?
Users may disappear from FlexWhere.
How do I link FlexWhere with Microsoft Azure?
FlexWhere is easy to link with Microsoft Azure.
How do I link FlexWhere with Google Calendar?
FlexWhere is easy to link with Google Calendar.
How do I link FlexWhere with TOPdesk?
FlexWhere is easy to link with TOPdesk.
How do I link FlexWhere with Microsoft Active Directory?
FlexWhere is easy to link with Microsoft Active Directory.
Do I receive a notification for a certain occupancy rate?
At a certain percentage of occupancy in your building you can be informed.
What operating system does the FlexWhere for Desktop work with?
FlexWhere for Desktop works with multiple operating systems.
Is FlexWhere for Desktop necessary to use FlexWhere?
FlexWhere can be used with and without FlexWhere for Desktop.
Is a link between FlexWhere and ADFS necessary?
A link with ADFS is not necessary for the safe use of FlexWhere.
Why is a user not visible?
A number of things can cause users to not be visible. In this article, we explain what the solution may be.
How do I change the language in FlexWhere?
FlexWhere is available in Dutch, English and German.
What does FlexWhere do with regard to information security?
Safety is a high priority for the team behind FlexWhere.
How do I adjust FlexWhere’s automatically determined settings for Desktop?
The automatically determined URL can be adjusted in the config file.
What is important information when using Touchscreens?
In order to quickly search for a free desk, meeting room or colleague, we advise our customers to install a...
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