How can I enable the COVID-19 circle?
Due to the situation surrounding the coronavirus, it is possible to call in a warning.
Control Centre
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Can the booking option be disabled?
The possibility to book can be switched on and off in the Control Centre. -
How do I add new devices?
Devices can be added in the Control Centre in three ways. -
Which data from the Active Directory is given?
The data displayed in FlexWhere is taken from the Active Directory. -
How do I remove a workspot?
Removing a workspot is easy in the Control Centre. -
How do I enable TOTP for my organisation?
TOTP is a form of multi-factor authentication (MFA) that adds an extra layer to working securely with the FlexWhere app. -
How can I make no-shows visible?
No-shows are not desirable and can be made clear in FlexWhere statistics. -
How do I request a report?
In the Control Centre it is possible to request a report of the statistics. -
How can I see the occupancy rate?
In the statistics, the occupancy rate per object can be seen. -
What is the occupancy per workspace?
At the level of individual workspace, the occupation can be seen. -
How can I see the real-time occupancy?
The current occupancy can be viewed at the workplace and meeting room level. -
How do I get to see statistics over a specific time period?
The available statistics can be viewed in FlexWhere in different time periods. -
Where can I find a printout for the cleaners?
To help organisations maintain workplaces and meeting rooms clean and kept, FlexWhere can use a workspace. -
What sensors can I pair with?
FlexWhere can link different types of sensors. -
How do I pair a sensor?
Sensors can be linked to a workspot or to a meeting room. -
How do I add new sensors?
Sensors can be easily added to FlexWhere in the Control Centre. -
How do I find my organisation’s URL?
Each organisation's URL is shared with the FlexWhere admin(s) during the implementation process. -
How do I change the description in the legend?
The descriptions that appear in the legend can be modified. -
How do I add a first aid and/or emergency role to a user?
On the business cards you can choose whether you want to show the first aid and/or bhv role. -
How can I create an administrator?
All users in FlexWhere can be created an administrator. -
Can I add temporary guests?
To add temporary guests, you must be the FlexWhere administrator within your organisation. -
Why can’t I log into the Control Centre?
The Control Centre is not accessible for every role in FlexWhere. -
How do I link a device to a workstation?
A device can easily be linked to a workstation. -
How do I add a workspace?
You can easily add a workstation yourself in the Control Centre. -
How do I add a meeting room?
Adding a meeting room in FlexWhere is easy to do yourself. -
What requirements must a floor plan meet in FlexWhere?
In FlexWhere, floor plans are used as a base for the different floors within a location. -
How can I edit a floor plan?
The floor plan can be changed by the organization itself. -
How do I change my image?
The profile picture that is displayed in FlexWhere can be changed. -
How do I upload a floor plan?
A floor plan is used in FlexWhere for a floor. -
How do I change my password for the Control Centre?
The password for the Control Centre can be changed after logging into the Control Centre. -
What personal information is displayed?
During the deployment process, the FlexWhere team discusses which fields are exported from the Active Directory to FlexWhere. -
How do I customise a business card?
On business cards, you can choose what you want to show. -
How do I log into the Control Center?
A user can log into Control Center in the role of admin or manager. -
Do I receive a notification for a certain occupancy rate?
At a certain percentage of occupancy in your building you can be informed. -
How do I change the details of my organisation?
In FlexWhere, it is possible to change the details and settings of your organisation in the Control Centre. An administrator of FlexWhere within your organisation can do this. -
How do I add users?
In FlexWhere, users can be added by an administrator. The users are added in the Control Centre. -
How can I add a floor?
A floor is always added to a location. An administrator adds a floor through the Control Centre. -
How do I change the details of a location?
Changing the details of a location can be done by an administrator in the Control Centre. -
How do I delete a location?
A location can be removed by an administrator in the Control Centre. -
How do I add a new location?
The FlexWhere administrator can create a new location in the Control Centre. -
What keyboard shortcuts can I use in the Control Centre?
Keyboard shortcuts make it even faster in the Control Centre. -
How do I customise the image of my location(s)?
All locations within your FlexWhere environment have their own image. -
How do I add my organisation’s logo?
Within the FlexWhere environment of your organisation, the logo of your organisation can be displayed. -
How do I add a Desk Planner?
A role can be assigned by an administrator of FlexWhere within your organisation. -
Can I enable or disable group bookings for my organisation?
In FlexWhere you can turn on and off the possibility to make a group booking. -
Where do I find the settings for reading out information?
FlexWhere for Desktop can read multiple environments for information. Think of Citrix, VMware, UPN or RDP. This is adjustable. -
How can I find a device in the building?
Via the Control Centre, it is possible to find out the exact location of a device. -
How do I add an IP address?
An IP address can be added in the Control Centre of FlexWhere. -
How do I change the language in FlexWhere?
FlexWhere is available in Dutch, English and German. -
What is the Control Centre?
The Control Centre in FlexWhere is the place for you to manage your organisation.